Yelp said on Tuesday that it’s working on deploying AI-powered “voice agents” to help service providers and restaurants handle calls, answer basic questions, and accomplish tasks like adding a customer to a restaurant waitlist. Yelp says its agents don’t require a complicated setup or API integrations, and can draw from existing metadata along with data […]
Microsoft’s Satya Nadella is choosing chatbots over podcasts
While Microsoft CEO Satya Nadella says he likes podcasts, he might not actually be listening to them anymore. That tidbit comes towards the end of a longer Bloomberg profile of…