Former Y Combinator startup telli is helping companies alleviate the bottleneck that occurs when a high-volume of customers try to, for example, book appointments. Its AI voice agents kick in and handle basic operations while handing off more-complex processes to human operators. The Berlin-based startup has now raised $3.6 million in a pre-seed funding round led […]
Crowdsourced AI benchmarks have serious flaws, some experts say
AI labs are increasingly relying on crowdsourced benchmarking platforms such as Chatbot Arena to probe the strengths and weaknesses of their latest models. But some experts say that there are…